Build--Don’t Tear Down

Builders devote years to structures that can be destroyed in minutes. Your people are much the same. When you honor someone’s contributions in front of their peers in a dignified way, you build people.

When you criticize them in front of their peers, you destroy them. Trust and confidence are built over time and with great care. Recognition moments can help you build solid relationships. Take care to reserve sharp criticism for one-on-one meetings. Recognition is public; criticism is private.

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