The 5 X 3 Communication Process

When your team is going through change, good communication is essential. Try the 5 x 3 method--offer your message 5 times using 3 different communications vehicles. Repeat the message 5 times in different ways—team meeting, one-on-one, text message, etc. to ensure your message is received.

–Adapted from Leadership and the art of transformation by Stephen Ekstrom

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